This English version is provided for convenience. If there is any discrepancy, the Spanish version prevails.
Who is responsible
Axenis, S.A. (AXENIS), located at 25 Avenida 1-89 Vista Hermosa II, INSIGNE of. 1602, Zona 15, Guatemala City, is responsible for the information collected on this website. For any questions about this notice, you can write to cotizaciones@axenis.co.
What information we collect
Only the information you provide when requesting a quote:
- Contact details: name, company, email address and, if you include it, phone number.
- Operation details: type of operation, port, pickup or delivery addresses, equipment, number of containers, expected date, weight, overweight or in-bond requirements, and any additional details you write.
To protect the form against abusive submissions, we keep, for a limited time, an encrypted code derived from your connection address. That code cannot be used to recover the original address and is deleted when the control period expires.
This website does not use advertising or analytics cookies. To understand how many people visit it, we use Cloudflare Web Analytics, which measures visits in aggregate, without cookies and without identifying visitors.
What we use it for
- Reviewing your request and preparing the quote.
- Contacting you about that operation.
- If you hire the service, coordinating and carrying out the move.
We do not sell your information or share it with third parties for advertising purposes.
Who we share it with
- Technology providers that host the AXENIS website, database and email, such as Cloudflare and Google Workspace.
- Carriers and suppliers involved in carrying out a contracted service, only with the information needed to perform the move.
- Authorities, when required by law.
How long we keep it
For as long as it is needed to handle your request and any business relationship that results from it, and for the periods required by our legal, accounting or tax obligations.
Your choices
You can ask us at any time to tell you what information about you we keep, to correct it, or to delete it once it is no longer needed, by writing to cotizaciones@axenis.co.
Security
The website runs over an encrypted connection (HTTPS). Requests are stored in a restricted-access database, and only authorized AXENIS staff can view them.
Changes to this notice
If we update this notice, we will publish the new version on this page with its update date.